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Reservations To secure reservations contact us at 1300 780 660 or visit our web site at www.australianrailcruises.com
Deposit Requirements A $500 deposit per person is required to secure your reservation. Payment must be received at the time of booking. Reservations are not firm until payment is received. Full payment is required for reservations booked less than 60 days prior to departure. Final Payment We must receive final payment 90 days prior to departure. If initial deposit or full payment is not received in time, space may be released and re-booking will be subject to availability. Cancellation penalties apply.
Cancellation Charges Deposit Non-Refundable Prior to 90 Days $75 per person 90-60 Days 33.3% of total fare 59-40 Days 66.6% of total fare 39-20 Days 75% of total fare 19-0 Days 100% of total fare Revisions A handling fee of $25 will be charged for any alteration or revision to a reservation after deposit is received. Insurance WE STRONGLY RECOMMEND YOU PURCHASE TRAVEL INSURANCE (trip cancellation, medical and baggage insurance) before your departure to provide for any unforeseen circumstances.
Consult your Reservation Specialist for details. Refunds We cannot refund unused tours, transfers or individual features voluntarily cancelled or omitted by the passenger. All other refunds will be made for the value of unused features less any cancellation fees. Tour Participation We reserve the right to reject any person as a tour participant and to expel anyone whose conduct is incompatible with the interests of the group at the sole discretion of Tour Trains Pty Ltd.
Travelers Needing Special Assistance Any disability needing special assistance should be reported at time of initial reservation. We will make reasonable attempts to accommodate. We regret that we cannot provide individual assistance for walking, dining, etc. Such travelers should be accompanied by a qualified companion. Documentation Documents including Tour Tickets and baggage tags will be mailed out 4 weeks prior to departure. Please note that final payment may delay your receipt of documents. There will be a $35 fee for replacing lost or stolen documents. Smoking There is no smoking allowed inside the train.
Responsibility The tour outline herein will be carried out under the management of Tour Trains Pty Ltd. The company acts only as agent for carriers, independent contractors or suppliers providing services to passengers. Tour Trains Pty Ltd. does not assume any responsibility nor shall it be liable for any loss, cancellation, costs, delays, irregularity, accident, injury or damage to person or property damage, loss or theft of baggage and personal effects arising from or in connection with such services. The right is reserved by Tour Trains Pty Ltd. (The Company) to cancel or alter any itinerary, tour, accommodation as conditions require. The Company reserves the right to withdraw the tour for any reason before the departure date, in which case the amount paid will be refunded. Rates quoted are based on current tariffs at time of printing and are subject to change without notice. |